Skip to main content

Frequently Asked Questions

Why can't I choose a "Service" after entering the address?​

Most likely there is a space in the zip code of the recipient address — please check this. Once the space is removed, services can be selected.

If that doesn't help, the problem may be with the routing database. Please send a description of the issue to the CAIT Team 📧 it-businessdesk@dpd.ch