LoginService

Version: 2.1 · December 2025

The LoginService authenticates a user and returns an authToken required by all other Shivah WS services.

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Methods

Method	Description
getAuth	Creates an authentication token for the given user if the credentials are valid

getAuth

Action: http://dpd.com/common/service/LoginService/2.1/getAuth

Input:

Name	Element
parameters	types:getAuth

Output:

Name	Element
parameters	types:getAuthResponse

Faults:

Name	Element
parameters	types_authentication:authenticationFault

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Examples

getAuth — SOAP

POST {baseUrl}/services/LoginService

Request body:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
                  xmlns:ns="http://dpd.com/common/service/types/LoginService/2.1">
  <soapenv:Header/>
  <soapenv:Body>
    <ns:getAuth>
      <delisId>{your delisId}</delisId>
      <password>{your password}</password>
      <messageLanguage>de_CH</messageLanguage>
    </ns:getAuth>
  </soapenv:Body>
</soapenv:Envelope>

Response (success):

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
               xmlns:xsd="http://www.w3.org/2001/XMLSchema"
               xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <soap:Body>
    <getAuthResponse xmlns="http://dpd.com/common/service/types/LoginService/2.1">
      <return>
        <delisId>{your delisId}</delisId>
        <customerUid>{your customerUid}</customerUid>
        <authToken>{your authToken}</authToken>
        <depot>{your sendingDepot}</depot>
        <authTokenExpires>2026-10-01T09:59:28.0000000Z</authTokenExpires>
      </return>
    </getAuthResponse>
  </soap:Body>
</soap:Envelope>

Response (error):

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
               xmlns:xsd="http://www.w3.org/2001/XMLSchema"
               xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <soap:Body>
    <soap:Fault>
      <faultcode>soap:Server</faultcode>
      <faultstring>Authentication failed</faultstring>
      <detail>
        <ns:authenticationFault xmlns:ns="http://dpd.com/common/service/types/Authentication/2.0">
          <errorCode>UNAUTHORIZED</errorCode>
          <errorMessage>AUTH-INVALID-CREDENTIALS: Unauthorized, invalid credentials...</errorMessage>
        </ns:authenticationFault>
      </detail>
    </soap:Fault>
  </soap:Body>
</soap:Envelope>

getAuth — REST

POST {baseUrl}/services/LoginService/getAuth

Request body:

{
  "delisID": "{your delisId}",
  "password": "{your password}",
  "messageLanguage": "de_CH"
}

Response (success):

{
  "getAuthResponse": {
    "return": {
      "delisId": "{your delisId}",
      "customerUid": "{your customerUid}",
      "authToken": "{your authToken}",
      "depot": "{your sendingDepot}",
      "authTokenExpires": "2021-07-16T05:39:03.9133333Z"
    }
  },
  "status": {
    "type": "OK",
    "code": "200",
    "message": "valid"
  }
}

Response (error):

{
  "getAuthResponse": null,
  "status": {
    "type": "AuthenticationFault",
    "code": "DELICOM_ERR_AUTHENTICATION",
    "message": "Authentication failure, check delisId and password."
  }
}

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Complex Types

Namespace: types

URL: http://dpd.com/common/service/types/LoginService/2.1

Login

Contains login information returned after successful authentication.

Field	Type / Occurrence	Description
delisId	xsd:string / 1..1	The user's DELIS-Id
customerUid	xsd:string / 1..1	The user's customer UID (usually equal to DELIS-Id for non-subaccounts)
authToken	xsd:string / 1..1	JWT (HS256) needed for other web service calls. Variable length — allocate at least 2048 characters
depot	xsd:string / 1..1	The depot to which the user is assigned
authTokenExpires	xsd:dateTime / 1..1	UTC date and time when the token expires

getAuth

Field	Type / Occurrence	Description
delisId	xsd:string / 1..1	The DELIS-Id of the user
password	xsd:string / 1..1	The password of the user
messageLanguage	xsd:string / 1..1 · length: 5	Language for messages: de_CH, fr_CH, it_CH, en_CH

getAuthResponse

Field	Type / Occurrence	Description
return	types:Login / 1..1	The login result object

Namespace: types_authentication

URL: http://dpd.com/common/service/types/Authentication/2.0

authenticationFault

Field	Type / Occurrence	Description
errorCode	xsd:string / 1..1	The error code
errorMessage	xsd:string / 1..1 · maxLength: 255	The error message text

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Elements

Namespace: types

Element	Type	Description
getAuth	types:getAuth / 1..1	Input parameter of getAuth
getAuthResponse	types:getAuthResponse / 1..1	Output parameter of getAuth

Namespace: types_authentication

Element	Type	Description
authenticationFault	Anonymous complex type	Authentication fault element

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Entry Points

Environment	Protocol	URL
Stage	SOAP	https://shivah-st.dpd.ch/external/soap/services/LoginService
Live	SOAP	https://shivah.dpd.ch/external/soap/services/LoginService
Stage	REST	https://shivah-st.dpd.ch/external/rest/services/LoginService/getAuth
Live	REST	https://shivah.dpd.ch/external/rest/services/LoginService/getAuth