Label Printing
Label formats
| Format | Use case |
|---|---|
| A4 | Standard laser/inkjet printers. Up to 4 labels per sheet (positions 1–4) |
| A6 | Direct thermal label printers (Zebra, Citizen, etc.) |
Configure your printer
Desktop App only
Local printer configuration is a Desktop App feature. Online Label Print produces PDF labels that you download and print from your browser's print dialog.
- Go to Settings → Printing
- Select your printer from the list of installed Windows printers
- Choose the label format (A4 or A6)
- If using A4, set the default label position (1–4)
- Enable Auto-print if you want labels printed immediately on creation
- Click Save
Thermal printer setup (A6)
For thermal label printers:
- Install the printer driver from the manufacturer (Zebra, Citizen, TSC, etc.)
- Set the printer's paper size to 4 × 6 inches (A6) in Windows
- Configure the printer DPI to 203 dpi or 300 dpi (check your printer manual)
- In DPD Label Print Settings, select this printer and set format to A6
Automatic printing
When Auto-print is enabled, labels are sent to the configured printer immediately after a shipment is successfully created. No download step is required.
To reprint a label:
- Go to Shipments → Overview
- Find the shipment
- Click Print Label
Printing multiple labels on one A4 sheet
When printing several A4 labels, you can place up to 4 labels on a single sheet using the label start position setting:
| Position | Location on sheet |
|---|---|
| 1 | Top-left |
| 2 | Top-right |
| 3 | Bottom-left |
| 4 | Bottom-right |
This reduces paper usage when printing small quantities.
Troubleshooting
See Label Printing Troubleshooting for help with blank labels, encoding issues, and DPI mismatches.