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Homepage

After logging in, you will see the overview page of the application. This displays the option to create a shipment and the most recently created consignments.

Homepage overview

If your user account has access to several pick-up addresses, you can check them in the top-right corner by clicking on the pick-up address.

note

The interface language is linked to your browser language. To change it, click on your name in the bottom-left corner of the page.

Desktop App only

The Desktop App opens on this same page. Its navigation menu sits on the left:

AreaDescription
Navigation menuShipments, Pickup Orders, Addresses, Imports, Messages, Support, Settings
Quick createStart a new shipment immediately
Recent shipmentsThe last 10 shipments with their status
NotificationsNews from DPD and system messages

Guided tour

The first time you open the page, a six-step tour starts automatically.

Guided tour, first step

StepWhat it shows
1An overview: shipments can be created, edited and cloned here
2The sender address, and how to switch it if you have several pick-up addresses
3The search field for narrowing down the shipment list
4The status filter, and what the three shipment statuses mean
5The manifest button, and how to export shipments
6The + button for creating a shipment

Step 4 explains the three shipment statuses: Created, while the details can still be edited; Printed, once the label is out and the data is on its way to DPD; and Sent, once DPD has received it.

Use the arrows to move between steps and to finish. Closing the tour with has the same effect — either way it will not start again by itself.

Guided tour, last step

note

The tour is remembered in your browser, not in your account. Logging in from another computer or browser starts it once more.

Click Start Tour next to the page title to see it again.